Before purchasing this product I spent a lot of time reading the reviews. After determining that it seemed about 1/3 of the reviews were bad, I was skeptical and almost did not purchase the product. But of all those bad reviews, those who had to return the product said it was pretty hassle free, so I figured what the heck I'll give it a try. I received the product, installed the software and plugged it in to let it charge & then sync. Had no problems whatsoever like any of the others mentioned. After familiarizing myself with the software and the product itself I was very happy with everything. For this price I do not think you can find a better bargain anywhere, best value ever I would definitely recommend this product. By the way for those planning to purchase, there are two different listings for this ZUNE 80GB, one of them comes with a free Bonus, called the "HOME A/V PACK", which allows you to use your Zune with your home entertainment system. Make sure you get that one because it's the same price!
Zune 80GB Black Refurbished player provides uncompromising portable video and audio playback. Highlights include wireless sharing, video playback, innovative touch controls and a built-in FM tuner. An optional dock lets you connect component video cables so you can watch video from your Zune 80 on compatible TVs. So get ready to discover and share some new entertainment.
The Zune 80GB media player is a capable alternative to the iPod Classic. It has several advantages, including wireless syncing and wireless product purchase as well as a nifty scroll pad that works like a charm. However the software provided for the Zune seems a little buggy, particularly when it comes to naming and sorting the songs according to artists. If just one of the songs on an album has a featured artist with the main artist, it automatically classifies it as various artists. This is totally inaccurate. Another major shortcoming is the inability to edit entries of any kind within the software itself. All editing must be done in the original programs or players from which the song info was taken (i.e. WMP, iTunes), which is particularly irritating when the Zune software itself makes inaccurate changes. On the plus side, contrary to Apple fanboy info/statements, the Zune and its software allow the Zune to be used as a hard drive to transfer media from one computer to another as long as the Zune software is installed on those computers; pretty convenient for multiple-computer owners with scattered media libraries, don't you think? All things considered, the Zune device is a winner, but the software needs serious retooling.
We purchased a Creative Zen Vision: M 30 GB last spring and this Zune 80 GB January 2008. We like them both but find the Zune somewhat more intuitive therefore easier to use. The Zune's larger capacity is an obvious plus. There are also more accessories available for the Zune. As the Zen is apparently no longer available (Creative opted to go with all flash based memory? Not sure we grasp the thinking behind this), the Zune is the obvious next best choice as far as we are concerned.